Frequently Asked Questions

Everything you need to know about finding and receiving the perfect gift.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. Once your order is dispatched, you will receive a tracking number via email to monitor its progress.

What is your return policy for gift items?

We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition. Please note that personalized or custom-made gifts are non-returnable.

Do you offer gift wrapping services?

Yes! You can select our premium gift wrapping option at checkout. We also offer the ability to include a personalized handwritten note with your package.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Can I change or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can request a change or cancellation within 2 hours of placement by contacting our support team.

Do you ship internationally?

Currently, The Chosen Gifts ships to the United States and Canada. We are working on expanding our shipping zones to more international destinations soon.